Recurring Donations

How To Enable Annual Recurring Donations
To enable annual recurring donations as an option on your form, simply follow these steps: 1. Log into Donorbox with your Organisation login details and...
Sat, 16 Jun, 2018 at 1:30 PM
How To Enable Weekly Recurring Donations
To enable weekly recurring donations as an option on your form, simply follow these steps: 1. Log into Donorbox with your Organisation login details and...
Sat, 16 Jun, 2018 at 1:21 PM
When will our recurring donations get charged?
Weekly Donations: Weekly recurring donations are charged every 7 days, counted from the day of the first donation. For example, if you made your donation o...
Wed, 20 Jun, 2018 at 4:30 AM
How are expired cards or new card numbers handled for recurring donations?
In the majority of cases, a saved card will continue to work after it has expired. This is because of the smarter card save feature from our payment process...
Thu, 15 Mar, 2018 at 11:20 AM
What happens to existing recurring donations if I change my Stripe account?
If you change the Stripe account that is linked to Donorbox, your existing recurring donations will not be affected.  All the saved card details and recurrin...
Tue, 3 Jul, 2018 at 7:08 AM
How do I cancel recurring donations as an organization?
Canceling Stripe Recurring Donations Once you've logged into Donorbox, click the Recurring Donations tab at the top of the page. You will then b...
Mon, 3 Sep, 2018 at 12:48 AM
How do I cancel recurring donations as a donor?
After a recurring donation is made, an email is sent to donors to finalize setting up their Donor account. Donors can use this account to edit and/cancel th...
Fri, 7 Sep, 2018 at 7:14 AM
How do I edit my recurring donation amount as a donor?
After a recurring donation is made, the donor will receive an email to set up their Donorbox donor account by creating a password. The donation email will b...
Tue, 24 Jul, 2018 at 3:20 AM
How do I edit recurring donation amounts as an organization?
To edit recurring donation amounts as an organization, go to donorbox.org and log in to your organization account by clicking the Org Login link at the top ...
Wed, 20 Jun, 2018 at 7:08 AM
Can I create a form exclusively for recurring donations?
Yes, you can create a form made only for recurring donations – essentially removing the “one-time donation” option. This article on our blog will walk you t...
Wed, 20 Jun, 2018 at 4:32 AM