Getting Started

Default solution folder, feel free to edit or delete it.

How do I retrieve my donor account?
To retrieve your donor account, go to and click the "Donor Login" tab at the top of the page. Then, click the "Retrieve my dono...
Sat, 15 Apr, 2017 at 3:59 PM
Can I use Donorbox for my political campaign?
Yes, you can! A variety of political leaders such as candidates for Senate and local officials from around the world are currently using Donorbox to raise m...
Sat, 15 Apr, 2017 at 4:37 PM
Does Donorbox work in the UK with Gift Aid?
Yes! Many great charities, political organisations, and nonprofits in the United Kingdom are using Donorbox. Donorbox also has the ability for your UK dono...
Mon, 8 May, 2017 at 11:24 PM
Which countries does Donorbox support?
Donorbox works in the 25 countries that our main payment processor Stripe operates in. See for the complete list. Donorbox also s...
Sat, 6 Jan, 2018 at 1:10 PM
How does our organization pay for the Donorbox platform fee?
Donorbox is free if you get less than $1,000 in donations per month. If you reach $1,000 for a month, we charge a small platform transaction fee of 0.89% fo...
Wed, 10 May, 2017 at 3:56 PM
Activating stripe account
In order to accept live payments, ensure your stripe account is activated. If not, login to your dashboard and hit the "Activate Account&quo...
Wed, 3 Jan, 2018 at 4:11 AM