As an organization, it is possible for you to edit a donor's recurring PayPal donation, if requested.  You can change amounts or cancel the recurring plan.

To do this, just follow these steps:

Step 1

Log into the PayPal account that's connected to your organisation's Donorbox account. Go to the recurring payments dashboard.  This will show you a list of all your recurring donors.

Step 2

Locate the plan that you want to edit. Click the recurring plan that you want to edit.

Step 3

A screen containing the details of this recurring plan will appear. Click the "Change" button in the bottom right.

Step 4

Make the changes that you need to. Click "Save" when you're done.