Here are the steps involved for migrating the existing stripe subscriptions to Donorbox.


1. Provide us (email us at support@donorbox.org) with the list of customers that need to be migrated to Donorbox in a CSV file with following information:


customer id (Stripe's customer id), first name, last name, amount, due date, frequency (monthly/yearly/etc)


We will confirm the validity of your information.


2. After our confirmation, please ask Stripe (https://support.stripe.com/email) to copy the customer records and their cards to Donorbox platform account on Stripe.


3. We will then set up recurring plans under your Organization account in Donorbox which will give you a greater control with the option to pause/resume, increase/decrease amount, etc.


4. Disable existing stripe subscriptions. Future donations will be processed by Donorbox.