When this happens, your donor is probably attempting to process a credit card donation on your donation form and you have not connected a Stripe account to your Donorbox dashboard . If you have not connected a Stripe or a PayPal account, the form won't work. To sign up for Stripe, please click the 'set up with Stripe' button on your dashboard or connect an account in your payment methods:


For more information on how to get started with Donorbox, feel free to check out our blog.